About SERVPRO of Roanoke Rapids

John W. & Cynthia S. Baldwin

Owners of SERVPRO of Roanoke Rapids

SERVPRO of Roanoke Rapids has been serving North Carolina and Virginia since November 2017. We understand the amount of work and stress that comes with losses caused by fire/smoke, water, and mold. Serving 24/7 we will come out at anytime to begin the restoration and mitigation process to create a happy customer and to make it “Like it never even happened.”

All our staff are put into ongoing SERVPRO corporate training and certified to follow IICRC Guidelines and OSHA regulations. Our production team are all coordinated and have knowledge to handle jobs of many peculiarities. They sight out what is needed to be done and do so in a safe and timely matter. Our office workers work 8 to 5 making sure all customers are happy and understand the process that the client is having to take. They know how to handle adjusters and insurance companies to do their best making all transactions smooth.

Here at SERVPRO of Roanoke Rapids, we specialize in fire, smoke, and water damage restoration and cleanup, commercial and residential. We can also perform mitigation on mold and mildew on your home or business.

 Our franchise owners, John and Cindy Baldwin, have over 30 years’ experience as luxury homebuilders. With a background in construction, and over a $100 million in completed construction projects, we understand all aspects of the building and restoration process. Always working with the community and raising awareness of the causes of these losses.

If you have any kind of need of our service, please do call. We will perform our services as quick and efficient as possible!

We strive to create happy customers!!

  • From the family of SERVPRO of Roanoke Rapids

Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

We also accept the following credit cards for your convenience:


  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • OCT - Odor Control Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • RCT - Rug Cleaning Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician