Recent Posts

Your Local Restoration Heroes

9/23/2022 (Permalink)

Hands clasped together. We strive to provide the best possible experience, help the communities we work among, and give back some peace of mind after a disaster.

Did you know that each SERVPRO® is individually owned and operated? There are over 2,000 franchises nationwide, many in or around your town! This means that when something big happens, we all band together to help the affected community.

For example, in February 2021, a major winter storm moved through the state of Texas and wreaked havoc on the citizens of the Lonestar state. This storm brought not only snow, sleet, and freezing rain to Southeast Texas, but also extremely cold temperatures that lasted for several days. This was one of the most impactful winter events in recent history that brought multiple road closures, power outages, loss of heat, broken pipes, and other societal impacts to the region. Our crew assembled, packed up the vans, and drove down to assist with the clean-up. We worked side by side with our SERVPRO® family and didn’t leave until the job was done. This is not the first (or last!) time SERVPRO® will travel to help communities in need.

We are proud to be a part of the SERVPRO® family and we will always be “Faster to any size disaster”!

SERVPRO of Roanoke Rapids Are Experts in Fire And Soot Cleanup

8/23/2022 (Permalink)

A fire burns on top of a roof. House fires can be incredibly stressful. Let the restoration experts at SERVPRO of Roanoke Rapids help lessen the load.

After a house fire, owners commonly find soot on walls, ceilings, and on other materials or objects. Most wall surfaces are porous, including brick, painted walls, and wallpaper. Soot consists of very fine particles that can deeply penetrate into porous surfaces. Soot can causing hard to remove stains and lingering odors throughout your home.

While it's often possible to remove soot from walls and ceilings, in some cases it may be necessary to remove and reinstall affected materials like drywall and wallpaper. Professional restoration firms can often determine the best path forward to get an optimal outcome from soot clean up after fire damage.

SERVPRO of Roanoke Rapids' fire restoration experts are trained and equipped to handle smoke, ash, and soot cleanup. Our process allows us to quickly and effectively get your home back in order. To learn more or for assistance in removing smoke/soot from your fire damaged home, check out the other blogs on our website, or feel free to give us a call at 252-537-3473. We can handle jobs of any size, for your home or business. 

SERVPRO is Storm Ready!

8/23/2022 (Permalink)

A banner shows that SERVPRO is open 24 hours a day, 7 days a week. We're always ready for the next big storm. Count on SERVPRO of Roanoke Rapids, no matter how large the job may be.

SERVPRO of Roanoke Rapids is a specialized leader in storm and flood damage restoration. Our crews are highly trained and certified, and we are equipped with the most cutting-edge technology to restore your property to its pre-storm condition as quickly as possible.

Response Time Matters

As a locally owned and operated franchise, we know our communities and are able to respond appropriately. With the right resources—which is extremely important— fast response will lessen the damage, limit further damage, and reduce restoration costs.

The Right Tool For The Job

Eastern North Carolina is storm-prone, and we are at a higher risk of intense or damaging storms than many other areas. We understand just how intense things can get and have the unique ability to scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 2,000+ SERVPRO Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States. 

Give us a call at (252) 537-3473!

Why You Want Professional Services For Your Roanoke Rapids Water Damaged Home

8/15/2022 (Permalink)

An image of someone writing a note asking for help. SERVPRO IICRC certified technicians have the knowledge and experience for any size water damage restoration project.

Reputable Companies Like SERVPRO Have the Expertise to Perform Water Mitigation in Roanoke Rapids

When water damage happens to your property, you can find yourself in a highly stressful situation. Avoid hiring a company that charges twice the market rate for water damage repairs because this can add to your anxiety. SERVPRO uses cutting-edge technology and equipment to handle water damage in a cost-effective manner.

We have a team of skilled technicians who use innovative techniques to perform water mitigation in Roanoke Rapids homes. At SERVPRO, we also offer:

  • Immediate response to avoid further losses
  • Restoration process free of hiccups.
  • A licensed and well-trained team of restorers.

When you deal with water damage in your Roanoke Rapids property, your repairs may appear to be in good shape at first, but you may see signs of trapped moisture after a while. Consequently, you may have to do more work and recover these costs from your insurance provider, which may be more difficult.

SERVPRO's team of restoration professionals employs advanced drying technology, along with special heaters and dehumidifiers to eliminate remaining moisture. For rapid, successful drying, we can use centrifugal air movers and indirect-fired furnaces to deliver dry air and heat directly to wet materials and to the building's interior structure. The procedure significantly increases evaporation.

Our goal is to dry affected properties within the shortest time possible. The drying process has the chance to take several days, depending on the intensity of the damage. During the drying process, our SERVPRO team can monitor the affected areas of your property closely to ensure that we meet the drying goals.

If not addressed promptly, water damage can reduce your property's value. Contact SERVPRO of Roanoke Rapids for reliable restoration to make it "Like it never even happened." Our 24-hour helpline is (252)-537-3473

How Fast Fire Can Spread Through Your Home

8/4/2022 (Permalink)

A fire burns a house. Having a plan of action in case of an emergency can help keep you and your family safe.

We have all driven past a burnt-down building and thought to ourselves “I hope that never happens to me.” Sadly, substantial Fire Damage can happen in just a few minutes. In a video titled “How Fast Does a Fire Spread”, the Department of Commerce demonstrates just how quickly a fire can spread by igniting a dried-out pine tree.

In this case, within 20 seconds, the sofa immediately next to the tree is set on fire. Within 35 seconds, the room becomes so full of smoke that it becomes almost impossible to see the damage being caused. When seeing the damage from this perspective, it’s not farfetched to imagine an entire home being destroyed within minutes. As a result, here are a few helpful hints to consider for keeping your home and family safe to prevent the need for fire damage restoration.

  • Install smoke alarms on every level of your home, prioritizing bedrooms and other sleeping areas.
  • Test your smoke alarms on a monthly basis.
  • Establish a fire escape plan and rehearse it with your family. Be prepared to evacuate in the event of an emergency.

Our crews work hard to perform fire restoration services after a building fire, just as the Roanoke Rapids Fire Department works hard to keep our community safe 24/7, 365.

SERVPRO of Roanoke Rapids Can Handle Complex Commercial Properties

8/4/2022 (Permalink)

A tow motor navigates through a warehouse. Even large warehouses aren't too large to handle for the professionals at SERVPRO.

Flooding and water damage events at Roanoke Rapids commercial properties are often complex, with numerous issues that require a knowledgeable and flexible response. From a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Roanoke Rapids

SERVPRO of Roanoke Rapids specializes in the cleanup and restoration of commercial and residential property after a fire or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Choose Professionals That Know How to Do The Job Right.

8/4/2022 (Permalink)

An image of the IICRC core values. We believe in adhering to the guidance of the most respected names in safety so you can focus on what matters most.

SERVPRO® of Roanoke Rapids professionals offer many services, including the removal of bio-hazard contaminants. We have the specialized training and products to get your property back to operational condition as quickly as possible. 

SERVPRO of Roanoke Rapids been called on by numerous businesses and community leaders to
perform necessary services on their properties. All of our cleanup practices are in accordance with the guidelines provided by the IICRCCDC and local authorities. If you are interested in inquiring about our services, we’re Here to Help® – 24 hours a day, seven days a week.

Here at SERVPRO of Roanoke Rapids, our team works very hard, night and day to make any disaster “Like it never even happened." Our crews are actively preparing, training and planning for any disaster that may strike next. SERVPRO of Roanoke Rapids is an IICRC certified firm, so you can trust in professional service for all of your restoration and remediation needs. 

Give us a call at (252) 537-3473 to learn more about what SERVPRO can do for you and your home or business. 

Preventative Steps To Take Before and After a Storm

7/22/2022 (Permalink)

A man running under heavy rain fall. Don't let inclement weather keep you down, call SERVPRO of Roanoke Rapids for your restoration and remediation needs.

Whether or not your property is in a flood zone, it’s important to understand how you can protect your property in the case of a flood damage event. Here are some action steps you can take to protect your property before a restoration professional like those at SERVPRO of Roanoke Rapids responds.

Please only perform these actions if the structure has been cleared as safe to enter.

  • Take the greatest caution while entering your home, and wear sturdy shoes and protective clothing when dealing with flooded areas. Always wear protective clothing.
  • Take photos or video to record conditions of collections and structure. Make sure images clearly record damage.
  • Remove as much excess water as possible by mopping or blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Remove any paintings, art objects, documents, and other sensitive materials to a safe, dry place.
  • Do not enter rooms with standing water where electrical shock hazards may exist.
  • Do not attempt to operate any electrical equipment while standing in wet or damp locations.
  • Do not leave books, newspapers, magazines, or other colored items on wet carpets or floors to prevent staining.
  • Do not turn on ceiling fixtures if the ceiling is wet or enter rooms where ceilings are sagging from retained water.
  • Do not move objects or collections without documenting their condition. 
  • Throw away all foods - even canned goods - that have come into contact with flood waters.
  • If your home has a crawlspace, be aware excess moisture in this area can often foster mold growth.


If you are unsure about your property’s flood risk and want to look it up by address, visit FEMA.gov to see their breakdown of your area. If your property sustains flood damage, be sure to call a professional, IICRC company like SERVPRO of Roanoke Rapids at (252) 537-3473 as soon as possible.

What To Do After Flooding in Roanoke Rapids

6/28/2022 (Permalink)

Raindrop condensation building up on a window. Don't let water damage bog you down--call SERVPRO of Roanoke Rapids to take care of your water restoration needs!

Rain and severe storms are not uncommon in Eastern North Carolina. At SERVPRO of Roanoke Rapids, we know that our fast response time can help to minimize the damage water and flooding can do to your home or business. Here are some safety tips and some tips on what NOT to do after flooding from our website while waiting for help to arrive:

Safety First

  • Stop the source of water damage; call a plumber/or wait for the storm to end
  • Turn off the electricity
  • If it is not safe to stay in the house, evacuate everyone, including pets
  • Have all your relevant documents in one safe, dry place
  • If you have homeowner’s insurance, start the claims process
  • Document everything with photos, and wear protective gear
  • If you are a tenant, reach out to your landlord or property manager

What NOT To Do After Flooding

  • Don't leave wet fabrics in place 
  • Hang furs and leather goods
  • Don't leave books, magazines, or other colored items on wet carpets or floors
  • Don't use your household vacuum to remove water
  • Don't use television or other household appliances
  • Don't turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging

Call Us Today!

When your Roanoke Rapids home or commercial business has a flooding or other water damage emergency, SERVPRO of Roanoke Rapids is Here to Help. 

Five Benifits of Cleaning Your HVAC Ducts

6/17/2022 (Permalink)

Man working on HVAC system. Regularly inspecting and cleaning the entire HVAC system can greatly extend longevity and efficiency.

Having your HVAC ducts cleaned may not be a typical concern during life’s day-to-day considerations, but central ventilation systems directly affect indoor air quality. Also, having an expert regularly service and inspect the motor, filters, coils, and other parts will ensure the system is running efficiently.

Five Benefits of Professional Duct Cleaning

HVAC ducts can be cleaned in a variety of ways, but not all are as effective enough to be considered satisfactory by SERVPRO standards. Our technicians are Here to Help® and have the training and commercial equipment necessary to provide the professional results you deserve and expect.

  1. Improved Air Quality

Many ventilation systems pull in a wide variety of contaminants, such as dust, microbes, mold spores, and pollutants. Once these contaminants make their way inside your home, there's usually not enough airflow to circulate them back outside. Dirt and dust can build up throughout your ventilation system, causing wear and tear resulting in inefficient operation and unnecessary damage.

  1. Mold Prevention

Heating and cooling ducts provide conditions that are great breeding grounds for mold growth. When you schedule routine professional maintenance, excess moisture and the organic materials that create that welcoming environment for mold spores are cleared away. Duct cleaning and disinfection steps may also prevent unpleasant musty and mildewy odors, as well as future mold growth.

  1. Reduced Heating and Cooling Bills

When your ventilation system is kept clean and well-maintained, the airflow remains consistent, components don't have to work as hard, and the system has an easier time maintaining the desired temperature. When the machinery runs smoothly and doesn't have to work harder than necessary, operation costs are lower, and you save money on your utility bills.

  1. Longer Equipment Life Span

Any type of debris in the heating and cooling system can affect the motors, fans, and other moving parts. This causes grinding and wear that damages those parts. In addition to this direct damage, the entire system will wear down more quickly because of the increased workload as the airflow is impacted. Routine repair and maintenance can greatly extend the service life of the system overall and can prevent a costly total system replacement.

  1. Pest Prevention

Adequate ventilation requires openings that allow for sufficient airflow. Unfortunately, this may also mean that pests have easy access to the ducts. The screening that prevents them from entering these ducts can become damaged and worn as it's exposed to natural elements and fluctuations in temperature. Routine inspections and professional cleaning can catch damage early, and keep insects and rodents from getting in.

SERVPRO of Roanoke Rapids, NC, has the specialized equipment and advanced technology necessary to thoroughly clean and repair your heating and cooling system. Our crews have been trained in cutting-edge duct cleaning techniques to ensure your satisfaction. Call us today at (252) 537-3473 to schedule your next duct cleaning appointment.